One colleague with ten skills. Each one is useful alone. Together they are why Ihsan answers like someone who has worked at your company for years.
Point Ihsan at documents, wikis and channels. It reads them once and keeps reading as they change. Nobody tags or files anything.
Ihsan builds its own picture of who works on what, which customer belongs to which project, and which document records which decision.
Ihsan remembers what was true at the time as well as what is true now, so last year’s question gets last year’s answer.
When a document is replaced or a decision is reversed, Ihsan notices. Nobody has to tell it which version is current.
In Slack channels, threads and direct messages. And if your company doesn’t use Slack, in the Ihsan chat console in any browser. Either way it replies in plain language in seconds.
People rarely ask in the words the document uses. Ihsan understands the question and finds the right passage anyway.
Ihsan points back to the document or conversation behind what it says, so anyone can check before relying on it.
When your own records run out, Ihsan looks outside, and labels which part of the answer came from outside.
Some requests need more than an answer. Ihsan splits the work into steps, hands each to the agent suited to it, and reports back in the same thread.
A console where your admins choose what Ihsan reads, see what it has read, and manage who it works for.
Chat, documents, email, accounting, projects and code. And it doesn’t stop at a list: with webhooks, any system that can send or receive a web request can work with Ihsan.
Not on Slack? The Ihsan chat console runs in any browser. Your people ask questions, pull data and get work done there, exactly as they would in Slack.
These four are examples. Whichever accounting system your company keeps its books in, Ihsan can work with it.
Your ERP, your CRM, your factory floor, the system your own team built. If it can send or receive a web request, Ihsan can listen to it and act on it.