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Whatever your company does, Ihsan knows how you do it.

Ihsan is an AI employee your team talks to in Slack, or in its own chat console. It reads what your company has written down, keeps track of how it changes, and answers like someone who has been there for years.

إحسان  Ihsan is the Arabic word for doing a thing as well as it can be done. That is the job description.

Six companies. One Ihsan.

Keep scrolling to turn the dial. Six samples out of many. Each stop is a different kind of company asking a different kind of question.

A ship operator in Dubai

Answers where the team already talks

Mention Ihsan in a Slack channel or message it directly. It replies in the thread, in plain language, in seconds.

Nadia, Operations@Ihsan what laytime did we agree for the Mundra discharge?
Ihsan72 running hours, Sundays and holidays included. It is in the fixture recap Imran shared in #chartering on 2 September.
#chartering, 2 SepFixture recap.pdf
An accounting firm in Mumbai

Reads everything the firm has written down

Point Ihsan at your documents, wikis and channels. It reads them once and keeps reading as they change. Nobody tags or files anything.

Arjun, AssociateWhat do we collect from a new GST client before the first filing?
IhsanSeven documents, all listed in the client onboarding checklist. The July update added the e-invoicing portal login, so ask for that too.
Onboarding checklist, v4
A software company in San Francisco

Knows who is connected to what

People, projects, customers, decisions and the documents between them. Ihsan draws that map of the company itself and keeps it current.

Sara, Support leadWho knows the billing webhook service best? A customer is stuck.
IhsanKarthik. He led the last two incidents on it, owns its runbook, and answers most questions about it in #payments. Mei is the second person to ask.
A building contractor in Riyadh

Remembers what was true, and when

Ihsan keeps the history, not only the latest version. Ask what the rate was before it changed, or who ran a site last spring.

Faisal, Procurement@Ihsan what did we pay for ready-mix before the revision?
IhsanSAR 245 per cubic metre until 30 June. The revised SAR 262 applies to orders from 1 July, so the Tower B pours in June are billed at the old rate.
A retail chain in New York

Looks outside when the answer isn't inside

When the company's own records run out, Ihsan searches the web, and says which part of the answer came from where.

Huda, Store operationsShould the SoHo store stay open late this holiday weekend?
From your companyLast year you stayed open until 10 p.m. that weekend, and the store manager's report called it worth repeating. From the webThe neighbourhood holiday market runs until 11 p.m. this weekend, so expect late foot traffic.
A hotel group in Doha

Puts the right agent on the job

Some requests need more than an answer. Ihsan breaks the work into steps, hands each to the agent suited to it, and reports back in the same thread.

Rhea, General manager's office@Ihsan prepare this week's maintenance summary for all three properties.
Ihsan
  • Collect open issues from each property's channelDone
  • Group by property and urgencyDone
  • Send to the three general managersNeeds your go-ahead

Connects to whatever your company runs on

Chat, documents, email, accounting, projects and code. And it doesn't stop at a list: with webhooks, any system that can send or receive a web request can work with Ihsan.

Where your team works

  • Ihsan chat console
  • Slack
  • Jira
  • GitHub

Not on Slack? The Ihsan chat console runs in any browser. Your people ask questions, pull data and get work done there, exactly as they would in Slack.

Google Workspace
  • Gmail
  • Drive
  • Docs
  • Sheets
  • Slides
  • Calendar
  • Meet
  • and more
Microsoft 365
  • Outlook
  • Teams
  • OneDrive
  • SharePoint
  • Word
  • Excel
  • PowerPoint
  • and more

Accounting software

  • Zoho Books
  • QuickBooks
  • Xero
  • Tally
  • and many more

These four are examples. Whichever accounting system your company keeps its books in, Ihsan can work with it.

Everything else

  • Webhooks

Your ERP, your CRM, your factory floor, the system your own team built. If it can send or receive a web request, Ihsan can listen to it and act on it.

From install to first answer in an afternoon

  1. Add Ihsan to Slack

    One approval from a workspace admin. No Slack? Your team signs in to the Ihsan chat console instead.

  2. Connect a knowledge source

    Start with something small, such as your handbook. Add more once you like the answers.

  3. Ask what only your company knows

    The question a new hire would need three people and a week to answer.

What your company knows stays yours

Kept separate

Each company's knowledge is stored apart from every other company's.

Locked before it is stored

Connection credentials are encrypted before they reach the database.

Verified at the door

Every request from Slack is checked for authenticity before Ihsan reads it.

Want the full list?

The dial shows six sample companies. The industries page covers nearly thirty, and the capabilities page goes through everything Ihsan can do.

Hire the colleague who has read everything.

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